Responsibilities include:
- Greet members and guests
- Tour prospective members
- Sell memberships
- Provide security and control to the front door area
- Check members into the gym using the proper check-in procedures.
- Monitor check-ins to identify delinquent accounts
- Register guests into the gym using proper registration procedures.
- Develop & maintain prospect lead generation through walk-ins, incoming calls, outside cold calls, referrals and business-to-business (B2B) contacts
- Maintain a prospect lead follow-up system
- Ensure guests and appointments are directed to the proper fitness consultant in a prompt, professional manner.
- Answer phone in a professional and courteous manner and uses proper phone greeting techniques.
- Address caller's requests and/or takes appropriate messages.
- Follow up on telephone inquiries.
- Deal with member requests, inquiries and concerns.
- Maintain neat appearance
- Clean & maintain the front desk, gym floor and locker rooms according to Company standards.
- Responsible for gym walk-thru as designated in walk-thru logs
- Follow proper opening and closing procedures as assigned.
- Log all maintenance concerns that are reported.
- Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager.
Qualifications & Requirements:
- High school diploma required.
- Excellent customer service and communication skills.
- Computer skills are required
- Have an outgoing, fun personality
- Be able to multi-task
- Exhibit professional grooming standards
- Be available to work weekends.
- Have reliable transportation
- Live in the area
Potential employees availability must be flexible to club's needs.
Mornings 9:00am - 3:00pm;
Evenings 3:00pm - 8:00pm (or 9:00pm)
Saturdays 9:00pm - 4:00pm
Sundays 12:00pm - 5:00pm
ABOUT WORKOUT ANYTIME:
Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
- Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
- Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
- Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
- Think Big
- Keep It Simple
- Do It With Integrity
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